Live Chat Software by NetForChoice
Knowledgebase: SSLCertificate
SSL Certificate Installation in WebHost Manage (WHM)
Posted by on 22 July 2016 10:46 AM



The following instructions are for WHM 11. If you have a different version of WHM, you will go through a similar process but you may need to ask your web host for specific instructions.


  1. Download your Intermediate and Primary Certificate files from your DigiCert Customer Account to the directory where you will keep your certificate and key files.

  2. Login to your WebHost Manager (WHM) control panel.

  3. On the left menu, click on Install a SSL Certificate and Setup the Domain.

  4. In the first box, you will need to paste the contents of your Primary Certificate (yourdomain.crt) that you downloaded from DigiCert. To access the text version of your certificate, open it with a text editor. When copying and pasting your certificate, include the BEGIN and END tags.

  5. Fill in the required Domain / User / IP address information. The domain and IP address may fill in automatically. Type your WHM username in the User field.

  6. In the middle box you will need paste the correct RSA private key that was generated with the CSR. This private key was sent to your email address when you generated your CSR. The private key may fill in automatically if the server recognizes your Certificate or if you click the Fetch button.

  7. In the bottom box you will need to paste the contents of the Intermediate Certificate (DigiCertCA.crt).



  1. Press the Do it button. Your SSL Certificate should now be installed, and the website configured to accept secure connections. You or your web host may need to restart Apache before it will work.

    **Note: If your "Do it" button is not active, try clicking the Fetch button for the private key only. This will activate the "Do it" button. DO NOT click the fetch button that corresponds to the Certificate itself. If you do this, the certificate will be replaced with an invalid self-signed certificate.


(0 vote(s))
Not helpful

Comments (0)
Post a new comment
Full Name:
Help Desk Support from NetForChoice